The Arbortext product line is not a turn-key solution. Through no fault of the software itself, there remains a certain amount of work that must be done before the whole solution will deliver production-ready documents at the quality and speed you can expect.
The fault lies in the intersection with available XML technology and customer-specific needs and requirements.
We encourage our customers to pursue standards-based, customization-free (or -light) implementations. Standards-based solutions ensure customer’s get the best for their needs.
Always do a deep discovery before starting out. It’s not just about the technology, it’s about understanding what it takes–from an organizational perspective–to implement a single-sourcing solution before you start down the path to implementation. And if you’re lucky, you can get someone else to do it for you–with no obligation to you.
Just make sure they really understand you.
A deep discovery is far more than a 1 hour meeting or a 1 day survey of your immediate staff.
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