How to find the PTC Product Calendar

The PTC Product Calendar lists all PTC products and the important dates associated with each one, including when support ends. Here’s how to find it.

Finding the product calendar, creating support tickets, and making enhancement requests are topics that come up periodically, but are fairly rare for Arbortext users.

PTC collaborates with several customer-directed product councils on product where they collaborate with customers to make sure they’re staying on top of customer needs.

You know how it is. You figure out something when you need it and, once you’re done, you completely forget how you did it. Until you need it again. Everyone forgets how to do infrequent tasks. Continue reading “How to find the PTC Product Calendar”

Which TC Dojo level are you?

TC Dojo is a virtual meeting place for the Technical Communications professional. Whether you are just starting out in the field or you are a well-seasoned expert, everyone can gain valuable learning at the TC Dojo.

We called it the a dojo because a dojo (道場 dōjō?) is a Japanese term which literally means “place of the way“. Typically, it is the place for learning and practicing a martial art form. We decided to borrow this theme and apply it to the practice and learning for the art of Technical Communication.

In keeping with the metaphor, we borrowed the notion of levels and color representations. Instead of belts, we have wristbands. Continue reading “Which TC Dojo level are you?”

Liz asks: Do you treat your career like a profession?

Summary: There’s only you to hold you accountable, to make sure you meet your business and revenue goals. You can apply the same skills business owners, consultants, and executives use to advance their business to advance your career. Do you treat your career like a profession or do you have simply a collection of jobs behind you?

I’ve been a consultant for a long time, but what really excites me is helping others build their careers and businesses. To that end, we started a project called the TC Dojo Conclave which is designed to bring serious professionals together to grow their business acumen and awareness.

Technical writing is unique in that almost all of us transition between employee and consultant at some point in our career.  At some point in our career we will employ the skills of a consultant, taking on more of an advisory role either in our own business or to the benefit of a larger organization.

In a company, someone else sets your milestones and evaluates your annual performance. Independents are on their own. There’s only you to hold you accountable, to make sure you meet your business and revenue goals.  Independents and consultants do all those things themselves in order to meet the revenue goals they have set for their businesses.

These are skills you should apply to your career as well. Do you have revenue goals you want to meet in your lifetime? Are you actively evaluating each step on your career path as a series of steps that will get you where you want to go? Continue reading “Liz asks: Do you treat your career like a profession?”