If you work remotely, chances are you spend a lot of time on the phone, on web conferences, and virtual meetings. For you to be productive, the other end of the call has to be able to hear you clearly. There can’t be much in the way of background noise. You’ve got to be able to hear them. And the headset can’t be uncomfortable or you’ll be distracted to the point of missing important conversation.
Next to API docs, UI/UX is one of the fastest growing sub-domains in technical writing. Not surprising, because documentation contributes to the user experience and explain how to use a product’s user interface.
In May, I spotted an article by Robert Hoekman, Jr. that I’ve now read several times. He called it a “UX Reality Check” for designers. It’s easy to get distracted by your product and forget to look at the world through your user’s eyes.
As I read through, several points stood out as being just as applicable to technical documentation. Here are the bullet points from the article that stood out to me the most. Continue reading “12 tips from UX designers that Techcomm folks should know too”
Summary: In this article, I hope I can convince you to gather requirements before you buy. It’s the only way to guarantee that you find the best content management system for you. Not for someone else. FOR YOU. Whenever you’re looking to buy more than a simple retail product, you need to know what success looks like. This article includes many strategies to make the search easier, to know what to watch out for and who you can trust. I want you to be wise, savvy, and powerful purchasers. I want you to know how to serve yourselves and your companies well, today and in the future.