Collaboration – Love it or Hate it?

by Liz Fraley, CEO of Single-Sourcing Solutions

This month I wanted to find out if you have come to love or hate collaboration in any of it’s forms.  I’m a big experimenter which often means I’m a big collaborator.

In January’s TC Dojo, we had Karl Klashinsky do a session on Git, the open source software version control system. He mentioned something in passing that software developers take for granted but that technical writers resist: the idea of continuous commits. In other words, commit early and often.

For Techcomm folks, providing access to in-work content has been traditionally a difficult activity. Writers tend to wait until something is done before anyone sees it. We like to pretend to the outside world that our work “sprung complete from [our] mind into the repository in utter perfection with each concept fully thought out” (Seth Robertson).

Continue reading “Collaboration – Love it or Hate it?”

Sudden Error Message while updating in ACM? Don’t Panic!

Do you keep seeing an error message after you’ve updated your workspace? Don’t worry we’re going to explain why this happens and what it means. Step-by-step photos demonstrate how error messages appear when you’re simply trying to update a file.

Below I’m going to show step by step how an error message while updating can occur. Following these steps does not fix the error message, it simply explains how and why this happens. Let’s figure it out!

  1. In your workspace check the box next to the file you’d like to update. Click update.

Continue reading “Sudden Error Message while updating in ACM? Don’t Panic!”

Keep it Up-To-Date! Organize Your Workspace List in Arbortext.

Learn how to customize your workspace list, so that you can immediately see if any of your documents are out of date. Being able to quickly see which files are out of date will help to save you time and ensure that you’re always working on the updated versions.

1. Open your working copy and click on Product Name. In this example Niagra is the product.

Customize 1

2. Open the All drop down menu, and select Customize.

Customize 2

3. In the first row, All, click the two discs icon.

Organize Workspace Arbortext Editor- #3

4. Create a name and description, then click Step 4: Set Column Display.

Customize 4

5. In Available Columns, scroll down and select Out of Date. Click the right pointing arrow to add Out of Date to Selected Columns.

Customize 5

6. The Out of Date column will now apprear in the Selected Columns box. Move the Out of Date status to the top of the list by clicking the box to the right. It should be second from the top. Click Finish to save the list.

Customize 6

7.  Open the Pick a view drop down menu, and select the list you just created.

Customize 7

8. A clock icon will appear in the ‘Out of Date’ column for any documents that are out of date.

Customize 8

Now you can quickly find and update outdated files and prevent the possibility of working on files that have not been updated.