How to find the PTC Product Calendar

The PTC Product Calendar lists all PTC products and the important dates associated with each one, including when support ends. Here’s how to find it.

Finding the product calendar, creating support tickets, and making enhancement requests are topics that come up periodically, but are fairly rare for Arbortext users.

PTC collaborates with several customer-directed product councils on product where they collaborate with customers to make sure they’re staying on top of customer needs.

You know how it is. You figure out something when you need it and, once you’re done, you completely forget how you did it. Until you need it again. Everyone forgets how to do infrequent tasks. Continue reading “How to find the PTC Product Calendar”

Need Help? Check out our YouTube Channels

Last week we launched three YouTube channels with more than 30 videos on Arbortext and XML publishing.

Last week we launched three YouTube channels to make our videos more accessible and more generally available for everyone out there. Over the next few weeks we’ll be launching the iTunes channel again: Interviews with people doing interesting things with Arbortext, XML, and Content Strategy. But that’s the next project…

For now, there are just over 30 videos available on three YouTube channels:

Every presentation, video, and podcast we do serves to bring tribal knowledge to light. Learn more about using Arbortext from real users. At Single-Sourcing Solutions, we all started as customers. We all learned from other people — customers, users, PTC and Arbortext resources.

We have found that people who learn Arbortext are premium resources to their companies. Very few Arbortext specialists are out in the wild; None have been out of work in my memory. Every new customer grows their own specialist. The learning curve is high. Not only are you learning a new product, but you’re learning how to implement it well, and make the tool work for you and your company. That takes time and resources.

To become a journeyman, an apprentice must first become a craftsman.

Consultants play a part similar to that of the journeymen of the guild systems: They often travel a lot, work at many different companies and spread new practices and knowledge between companies and corporations.

Our goal here at Single-Sourcing Solutions is to is to expand the resources available to everyone in the community. If you’re working with the product — or just want to learn about it — please join us! We do these things so that we can all achieve what we all want to do: To be masters of our craft.

Video Posted – Where Are They Now [TC Dojo Open Session On-Line Event]

Video from Today’s TC Dojo Open Session — “Where Are They Now?” have been posted! It was fun to talk about what’s been done and what different organizations (regardless of industry) has achieved. It was also amazing to think of the oldest implementation we talked about got started 23 years ago! We know that there’s a software side to dynamic information delivery, but it was great to discover that you didn’t have to go out and build software to make it work. Equally impressive was the discovery that once you get it set up, you don’t really have to keep tweaking it to keep it up and running. I hope you enjoyed it.

Video from Today’s TC Dojo Open Session — “Where Are They Now?” have been posted! It was fun to talk about what’s been done and what different organizations (regardless of industry) has achieved. It was also amazing to think of the oldest implementation we talked about got started 23 years ago! We know that there’s a software side to dynamic information delivery, but it was great to discover that you didn’t have to go out and build software to make it work. Equally impressive was the discovery that once you get it set up, you don’t really have to keep tweaking it to keep it up and running. I hope you enjoyed it.

If you missed it, the video has been posted to YouTube and slides to the event announcement site. The URLs mentioned during the webinar are below. Continue reading “Video Posted – Where Are They Now [TC Dojo Open Session On-Line Event]”