Technical Publications Team Lead, General Atomics

Single-Sourcing Solutions has been able to accomplish things that no one thought could ever get done. They were brought in to our project for their expertise in Stylesheet development. Delivering fully-compliant, traditional MIL-SPEC print deliverables from S1000D source, a structure that doesn’t really support the needs for MIL-SPEC.

The task was a daunting one. First, to produce print output for 25 variants and X customers from one highly-complex and highly-modular Stylesheet. Then, to produce IETMs for all of our customers from one highly-complex and highly-modular Stylesheet.

Personally, I have found them to amazingly responsive, dependable and highly reliable. Their team has operated as a true partner to us in delivering high quality work on time and in budget. I would definitely recommend them and will use them in the future.

Technical Publications Team Lead/Software Engineer, Northrop Grumman

At Northrop Grumman we needed to complete a large conversion effort in a one year effort. I needed experienced Arbortext editors. I did not have the time or budget to train anyone. Two writers did not have experience with Arbortext, but nagged me to hire them. They told me that they were being trained by Single-Sourcing Solutions. I took the risk and to my surprise they were well-trained and, in fact, taught me a few things that I did not know about the Editor. I would recommend Single-Sourcing Solutions to anyone, because they made me successful, and I did not even have a contract with them.

President, AccurPro

We are killing this job and I attribute most of that to the training that you provided us.  I feel like there is nothing I can’t do.

Knowledge Manager, Brocade

Liz Fraley is an accomplished entrepreneur who willingly shares her professional expertise and knowledge with the professional community. While Liz is widely (and quite justifiably) recognized for her expertise in XML, taxonomies, single-sourcing, and building content publishing ecosystems, she also shines as a coach and a consulting partner who helps her clients to manage successfully through such changes–whether negotiating career transitions between content positions and technologies, large-scale content infrastructure programs, or driving the organizational and cultural changes required to implement and adopt new content standards and processes. Liz brings her coaching skills to bear in a compassionate consulting ethos that focuses on understanding her client’s needs first, then providing the right guidance at the right time to drive positive change that sticks. You’re always in good hands when you work with Liz Fraley.

Content strategist, information architect, technical writer

Since meeting Liz, I’ve been grateful to have her as a mentor and friend. She has been a valuable resource for me as an independent consultant and conference manager. Liz listens carefully, provides relevant insight to the situation at hand, and focuses on positive conversations and outcomes. I appreciate her unwavering commitment to helping others in the technical communication profession, whether she’s seeking ways to help individuals or organizing learning opportunities such as TC Camp.

Technical Publications Manager, DataLink Software Consultants

Its been a pleasure to work with her team. Liz is definitely one of the best consultants I have ever worked with. Liz is our go-to person when we have questions or issues with s1000D, Iso Draw or Arbortext software. I would recommend Liz to anyone, she is very dynamic, intelligent and if she does not know the answer she will get one for you. Thanks for everything Liz!!

Technical Publications/Training Manager, General Atomics

I originally hired Liz’s team to support our IETM XSLT development. Once we realized how invaluable her talent and expertise were, we extended the contract in order for them to develop the XSL-FO style sheets we needed for print output of the same data. The task was huge and growing steadily. She was able to reign in configuration of the stylesheets and made my life as the program manager much easier and less stressful. She and her team created customized reports, provided weekly status and also prioritized the work in a logical method in order to reach contract deadlines. I would not hesitate to hire Liz and her team in the future. Thanks Liz and S3I!

Past President, STC Silicon Valley Chapter

Liz Fraley gave a great presentation to the STC Silicon Valley Chapter in March 2009. It was quite a crowd and the scale and complexity of the projects you deal with everyday boggles the mind. You and your company are always welcome at our events.

Technical Publications Lead Technical Writer, Avaya

Avaya hired Liz to convert some documentation from FrameMaker to DITA. It was a great pleasure to work with her — she understood what we wanted very quickly and was willing to try several samples until we had ironed out all the issues between the Frame source files and the desired DITA output. Once we had vetted the process, she delivered every conversion job quickly and efficiently. Liz is definitely one of the best consultants I have ever worked with, and I would gladly hire her again.